Privacy Policy

Last updated: August 20, 2026

Bates Contracting LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us. Please read this policy carefully. By using our site or contacting us, you agree to the practices described here.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, such as:

  • Your name
  • Phone number
  • Email address
  • Property or service address
  • Details about your fencing, gate, or outdoor structure project

Our website does not include contact forms. Information is collected when you call, text, email, or message us directly, including through the chat widget once it is enabled.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide estimates
  • Schedule and perform fencing, gate, and outdoor structure services
  • Communicate with you about your project, including appointment reminders and updates
  • Send you text messages (SMS) related to your request or project, if you have opted in
  • Maintain records of our work and customer relationships
  • Comply with legal obligations

3. Text Messaging (SMS) and A2P Compliance

If you provide your mobile phone number and consent to receive text messages from us, we may send you SMS messages for the following purposes:

  • Responding to your estimate request or questions
  • Project updates and scheduling reminders
  • Follow-up communication after project completion

Message and data rates may apply. Message frequency varies based on your project needs. You can opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us directly.

Consent to receive text messages is not a condition of purchasing any goods or services. Carriers are not liable for delayed or undelivered messages.

No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We only share information with service providers (such as our messaging platform) as necessary to deliver our services or comply with legal requirements. Our SMS messaging terms are also described in our Terms of Service.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

  • With trusted service providers who help us operate our business (such as SMS providers, scheduling tools, or payment processors), under strict confidentiality obligations
  • When required by law, court order, or government regulation
  • To protect our rights, property, or safety, or the rights, property, or safety of others

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices

You have choices regarding your information:

  • You may opt out of SMS messages at any time by replying STOP.
  • You may request that we update or delete your contact information by reaching out to us directly.
  • You may choose not to provide certain information, though this may limit our ability to respond or provide services.

7. Third-Party Links

Our website may contain links to third-party websites or services (such as the chat widget provider). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with any information.

8. Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: